This profile has been claimed by the business owner or representative.
Madison Square
- Apartments
- Odessa, TX
About this business
Location details
2201 Rocky Lane Rd, Odessa, TX, 79762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 1:00 p.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Absolutely Wonderful! I couldn’t be happier with my experience here. The apartment is wonderful, but what truly makes this place stand out is the management team. Brittney and Tiffany are both incredibly caring, kind, polite, and genuinely wonderful to work with. They treat every tenant with respect and make you feel heard, valued, and taken care of. It’s clear that they truly care about the community and the people who live here. Whenever you need help or have a question, they are welcoming, professional, and always willing... read more
Business response:
Hi, William. Thank you so much for leaving us a stellar review!
Madison square Apartment is average. Takes maintainance a couple of weeks to fix problems. Rent is high and changes monthly due to water which is split between all apartments, which means i pay for others water usage.
My first apt This apartment is newly renovated. The is my first apartment and it is great for the price and amenities. My only problem is that there is no covered or marked parking.
Ms. I live ar the Madison Square. Apartments. The management is constantly doing what they can to improve our living conditions. The office staff are all very nice and eager to help whenever anyone needs help. The maintenance staff is also available when needed. The parking lots were just remodeled. My apartment is a one bedroom and perfect. I have been here for four years now. This is the nicest complex i have. Lived at. Thank YOU.
Madison Square Love living here it is clean comfortable. Recommend to anyone moving to this area.
Mice problem About 3 or 4 months into my lease I noticed rodent activity and started to put out poison in the kitchen. I have about 3 months left in my lease and it’s gotten worse where I have had to buy glue traps to catch the mice. So far this past month I have caught 3. I have never rented out an apartment before that had mice and the amount of activity is crazy. DO NOT RECOMMEND ESPECIALLY IF YOU HAVE CHILDREN!!
Business response:
Thank you for taking the time to share your experience. We understand a pest issue is inconvenient and unpleasant. Our team has worked to identify the point of access and repair that, while removing the pests from your home, employing several methods to ensure success. We're dedicated to remediating the situation as quickly as possible and appreciate your patience. Don't hesitate to reach out to me anytime you have a question. Thank you! Tiffany S - Community Manager 432.368.0896
horrible Burners were all bent had them come fix it… they just put more bent ones on and then didn’t even tell us they were hot and we touched them. Told them in person that something was wrong with the AC was told they would have someone look at it and never did so we took matters into our own hands. The cabinets don’t close they are rotting. They did a horrible job on the facet in the bath tub (it moves when we try to up it up to shower). The top of the stairs to the apartment are not safe, had family members over and said... read more
Money over everything First off these are very old buildings and it shows. I have had almost every utility maintenanced on since i moved in. Faulty toilets, sinks, light fixtures, hot qater out over 50% of time and much more. Office is hard to get ahold to and when you finally do they wanna hound you abouf the 50$ you owe instead of inhabitable living conditions.
Management and office are unprofessional. Well we were switching from one bedroom to a two bedroom paid all the nessarry fees (which are a lot) then when it came time to get the keys they said it wasn’t going to be ready. I felt like they knew it wasn’t going to be ready we should have got a call or some type of notice. Then the second time we were going to get the keys it was arranged with an office worker that we needed three days to move out and in, well I left thinking okay that’s handled I got a call from another office... read more
Frequently asked questions about Madison Square
How is Madison Square rated?
Madison Square has a 3.5 star rating with 201 reviews.
When is Madison Square open?
Madison Square is closed now. It will open at 9:00 a.m.